At Ricca Chemical Company, LLC, we are committed to providing high quality testing
solutions, chemicals and other laboratory products. We strive to continually improve
our systems and processes to comply with the requirements of 21 CFR 820, ISO 9001:2008 and other
applicable standards and regulations as well as to support our continued growth. We
will ensure that we meet and/or exceed customer expectations through efficient and on
time delivery of products and services at the right cost.
ISO 9001:2008 Certification
The Texas manufacturing facility is certified to ISO 9001:2008. The Pocomoke and Batesville sites follow the same Quality Management system as the Texas site. These sites will obtain registrations soon.
THE BUSINESS MODEL FOR RICCA CHEMICAL COMPANY
As part of the RICCA CHEMICAL COMPANY Quality Manual, the company quality policy,
quality goals, and quality objectives are documented in the business model.
THE COMPANY GOAL
To create and maintain a company business model that provides our customers with
consistently high quality products and exceptional services by understanding and
meeting, or exceeding, the quality needs and expectations of our customers.
Clearly provide a better value for the goods and services our Customers receive
Treat customers, trading partners, and work associates with respect Provide quality
products and services at a fair price Place a premium on serving customer needs
Increase operational performance objectives
Provide organizational and reporting structure to accommodate increased business
Make a stronger, more diverse company
Maintain ISO 9001-2008 certification
Solve time and quality problems for customers
and potential customers